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Since 1994 Softlok has had
an office in Bucharest Romania where our hardware products are assembled and
some of our development work is performed and we have seen at first hand the
problem of software piracy.
I would estimate Software piracy
in 1994 was close to 100%. The reasons were simple.
| 1. |
There were no laws to protect intellectual property rights.
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| 2. |
The economy was poor (average monthly salary less than USD
100) |
| 3. |
Poor availability of legal software products as few software
companies dared to invest in Romania. |
| 4. |
Easy availability of cheap pirated versions of most software
packages. |
| 5. |
No technical support available to licensed users without
extremely expensive phone calls in the middle of the night in a foreign
language. |
| 6. |
If software is not available locally then it must be
purchased from abroad and paid for in government controlled foreign currency
plus import duties and high shipping costs. |
It would be great to be able to
report now (in 2000) that things had dramatically changed but unfortunately
this is not the case. Still around 86% of software in use (1998 figure) is
illegal. Although in 1996 copyright laws were introduced outlawing pirated
software the state of the economy is still appalling (average monthly salary
remaining less than 100USD) and the availability of pirated software cheaper
and easier to find than legal software. There are now a number of distributors
of legal software and companies such as Microsoft have opened subsidiaries here
but this does not seem to have made much impact. Some software from companies
such as Microsoft is available in localised versions but these tend to cost
more here than in the west. The famous Romanian government bureaucracy
dramatically holds back local software companies from growing as well as
scaring off foreign subsidiaries but of course does not affect the pirates who
operate outside of the law.
It is a fact that although
computer sales in Romania have risen dramatically sales of software (even
operating systems) have not increased. This means that either most companies
are writing their own operating systems and application software, a little
unlikely, or they are using pirated copies. When we purchased a new Pentium III
computer recently the dealer was shocked when we also ordered a licensed copy
of Windows 98. The stupid point was that we could only legally obtain the first
version of Windows 98 with it’s well know instability but if we had opted
for a pirated version available on every street corner we could have the latest
updated version.
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Kiosk selling pirated
software and music |
What about the enforcement of the
copyright laws? On every street corner in the capital city, Bucharest, you can
find kiosks or tables full of pirated software and audio CD’s (see
photographs). Some of the CD’s contain hundreds of applications worth
perhaps $10,000-$20,000 and sell for $3. The latest versions of software are
available at these sources long before they are available legally. These
dealers are not hidden in side streets but located in main squares and on main
shopping streets. The police here can regularly be seen standing smoking
cigarettes and joking with these pirates, who probably have to pay to avoid
problems, so they cannot argue that they can’t catch them at it. Why does
the local city authority not do something about this problem? They do have the
power because they were able to close down many unauthorised kiosks selling
books on the main shopping street because they looked untidy for potential
foreign visitors. Maybe the enforcers could not get a big enough cut from the
sale of books and prefer software pirates!
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Tables full of CDs with
pirated software |
Another enforcer of the law is
the Business Software Alliance
(BSA) who have opened an office here. They have several roles including the
prosecution of pirate software users, education and lobbying the government.
Most of the cases I have seen prosecuted by the BSA have been end users,
usually companies that have purchased fewer licensed copies than are being
used. This is fine but they seem to be powerless against the pirates producing
and selling the illegal software, which must surely be a priority. Of course it
is impossible to stop the pirates 100% but a reduction would help software
companies finance subsidiaries here and make inroads into this problem by
providing a real advantage to the end user to purchase licensed versions.
Advantages would include the ability to purchase with local currency, proper
technical support and perhaps translated software and manuals. The BSA perhaps
underestimates the different reasons behind piracy in Romania compared to the
US. In the US most users of illegal software do so because they do not wish to
pay for it. In Romania many users cannot afford to pay for it, although this
obviously does not excuse them. It is easy to say that if a company can afford
a computer then they can afford the software, but it is not always the case in
an economy such as Romania. A computer can be bought for $600 but the average
user requires a further $600 for software which is like saying that if a driver
can afford a Ford he can afford a Mercedes! Perhaps if the pirate’s
influence could be reduced by the combined effort of the police, local
authorities and the BSA then software companies could have more attractive
pricing policies in countries such as Romania, which would have a greater
affect than merely prosecuting end users. The BSA is also open to abuse by
authorities here and can unwittingly be used as a threat or as political
revenge and so should be very careful about it’s sources of
information.
In conclusion Romania is a
country with little hope of solving this problem in the near future. It is
clear that the authorities do not have any desire to solve this problem at root
level and the BSA is the only body making any real efforts in this area. It
will be interesting to see what happens over the next few years.
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